Refund & Cancelation Policy

At Troth Exports LLP (https://trothexports.com/), we value our customers and strive to provide the best quality products and services. Our refund and cancellation policy is designed to ensure transparency and clarity in our transactions. Please read the following carefully before placing an order.

We allow order cancellations under specific conditions. An order can be canceled if it meets one of the following valid reasons:

• The product is out of stock or unavailable.
• Regulatory restrictions prevent us from fulfilling the order.
• The order cannot be processed due to unforeseen circumstances such as logistical issues or supplier constraints.
• The buyer requests cancellation before shipment, subject to approval and applicable deductions.

If an order is canceled from our side due to any of the above reasons, a full refund will be initiated. If the cancellation is requested by the buyer, applicable charges may be deducted.

We collect advance payments for all orders. Refunds are processed as per the following conditions:

• If an order is canceled before shipment, a refund will be processed after deducting applicable charges such as processing fees or administrative costs.
• If an order has already been shipped, it cannot be canceled, and no refund will be issued.
• Refunds will be credited back to the original payment method within 7-14 business days after approval.

The following deductions may apply when processing a refund:

• Bank or payment gateway charges incurred during the transaction.
• Administrative or processing fees.
• Any other applicable deductions based on the nature of the transaction.

To request a refund or cancellation, please contact our support team at [your email/contact details]. Provide your order details, reason for cancellation, and any supporting documents if required. We will review your request and process it accordingly.

Troth Exports LLP reserves the right to modify this refund and cancellation policy at any time without prior notice. Any changes will be updated on our website.

For any further queries, feel free to contact us at info@trothexports.com or +91 83472 94643.